PRIVACY POLICY

Last updated: 22 October 2026

This Privacy Policy explains how IIHT Howrah ("IIHT Howrah", "we", "us") collects, uses and protects personal information when you visit www.iihthowrah.com or contact us through it. It is written to follow India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

1. Who we are

IIHT Howrah, 27/3, G.T. Road (S), Dulal Sen Market, 5th Floor, Howrah Maidan, Howrah 711101, West Bengal. Email: info@iihthowrah.com. Phone: (+91) 93317 64170 / (033) 2640 4175.

2. What we collect

• Details you give us: when you fill in our contact, enquiry or call-back forms we collect your name, phone number, email address and anything you write in the subject or message fields (for example, the course you are interested in).
• Details collected automatically: like most websites, we use Google Tag Manager and Google Analytics, which record information such as pages visited, approximate location, device and browser type, and how you arrived at our site. This is collected through cookies and similar technologies.
• We do not ask for, and you should not send us through this website, payment card details, government ID numbers or passwords.

3. How we use it

• To reply to your enquiry and call you back about the courses you asked about.
• To share course details, batch timings, fees and admission information you request.
• To understand how visitors use our website and to improve it and our advertising.
• To meet legal or regulatory obligations.

We use your details only for these purposes. By submitting a form you consent to us contacting you by phone, SMS, WhatsApp or email about your enquiry. You can withdraw this consent at any time (see section 7).

4. Who we share it with

We do not sell your personal information. We share it only with:

• Service providers who help us run the website and handle email (such as our web hosting and email providers) and analytics providers (Google), who process it on our behalf.
• Partner universities or certification bodies, only where you have asked about their programmes (for example, online degree programmes) and only as needed to process your enquiry or admission.
• Authorities, where the law requires it.

5. Cookies

Cookies help us measure visits and the performance of our pages. You can block or delete cookies in your browser settings; the website will still work, though some measurement will not.

6. How long we keep it and how we protect it

We keep enquiry details only as long as needed to respond to you and for our reasonable record-keeping, after which they are deleted. We use reasonable technical and organisational measures to protect your information, but no method of transmission over the internet is completely secure.

7. Your rights

You may ask us to give you a summary of the personal data we hold about you, correct or update it, delete it, or stop contacting you. Write to info@iihthowrah.com with the subject "Privacy request" and we will respond within a reasonable time.

8. Grievances

If you have a concern about how we handle your data, contact our grievance officer at info@iihthowrah.com or (+91) 93317 64170. If you are not satisfied with our response, you may approach the Data Protection Board of India.

9. Children

If you are under 18, please submit enquiries with the involvement of a parent or guardian.

10. Changes

We may update this policy from time to time. The latest version will always be on this page with its "Last updated" date.